정확한 최신 정보는 제조사의 홈페이지를 참고하세요.
https://www.zalman.com/KO/AsService/AsServiceInfo.do
잘만 제품별 보증기간 안내
CPU COOLER
|
무상 1년
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NOTEBOOK COOLER
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무상 1년
|
CASE
|
무상 1년
|
KEYBOARD
|
무상 1년
|
MOUSE
|
무상 1년 (GM3 / GM4 / M401R 무상 3년)
|
STORAGES
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무상 1년 (MEMORY MLC/SLC 무상 3년)
|
SPEAKER
|
무상 1년
|
PSU
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무상 2년 : LE SERIES
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무상 3년 : XT / HP / HP PLUS / GT / ST / LX / TX / GLX / GV / GS / SV / FX / LEⅡ / ZM850, 1000-GVM / Wattbit Series / EcoMax Series / Gaming Series / LXII
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무상 5년 : ZM1250-PLATINUM / XG SERIES / EBT SERIES / ZM500, 600, 700-GVM / WATTGIGA Series
|
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무상 6년 : MegaMax Series
|
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무상 7년 : ARX SERIES / WATTGIGA K Series/ GigaMax Series / WATTTERA Series
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(1) Service regulations of the Jalman Power Supply Service Center
https://www.zalman.com/KO/AsService/AsServiceInfo.do
ZALMAN
Service Regulations Service Center Operating Hours 10:00 a.m. to 16:00 p.m. on weekdays / lunch time 12:30 p.m. to 13:30 p.m. (You must arrive by 12:00 p.m. to receive and process services smoothly.) Closed on holidays and weekends 1588-3936 Free CPU COOLER 1 Year 1 Year CASE Free 1 Year KEYBOARD 1 Year SPORCEMO3 Free 1 Free Year 1 Free Year Free Year 1 Free Year 1 Free Year 1 Free Year 3GMELS/GMUSO3MUS3MELC.
www.zalman.com
(2) Online A/S application
https://www.zalman.com/KO/AsService/AsService.do
ZALMAN
Body Content Area Customer Center Home Customer Center A/S application and inquiry A/S application and inquiry member A/S application non-member A/S application inquiry member A/S application can be found in login > My Page > A/S reception details.
www.zalman.com
(3) Phone number: 1588-3936
(4) Delivery address: 2609, 26th floor, Obiz Tower, 126 Beolmal-ro, Dongan-gu, Anyang-si, Gyeonggi-do, Zalman Tech Co., Ltd
=> The main transaction courier or address can be changed, so if you have seen the post later, please check it on the website or the customer service center.
(5) Delivery cost: Within the free warranty period after 1 month of purchase, half/half of each other's burden, shipping in advance, and receiving CJ Korea Express in advance
(6) Other contents: No AS reception and dispatch notification text. Received by CJ Logistics as prepaid (June 2021)
Guidance on how to receive A/S
Reception method
Application method
Visit reception
Access www.zalman.com -> Go to customer support site -> Apply for service after signing up for membership -> Bring the product you applied for and visit
Delivery reception
www.zalman.com Access -> Go to customer support site -> Apply for service after signing up for membership -> Enter the address, name, contact number, symptoms accurately and receive the parcel
reception desk
Jalman Tech Co., Ltd., Room 2609, 26th Floor, Obiz Tower, 126 Beolmal-ro, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea
Notification of warranty period by product
CPU COOLER
a free year
NOTEBOOK COOLER
a free year
CASE
a free year
KEYBOARD
a free year
MOUSE
Free 1 year (GM3 / GM4 / M401R free 3 years)
STORAGES
Free 1 year (MEMORY MLC/SLC free 3 years)
SPEAKER
a free year
PSU
Free 2 years: LE SERIES
Free 3 years: XT / HP / HP PLUS / GT / ST / LX / TX / GLX / GV / GS / SV / FX / LE / / ZM850, 1000-GVM / Watbit Series / EcoMax Series / Gaming Series / LXII
Free 5 years: ZM1250-PLATINUM / XG SERIES / EBT SERIES / ZM500, 600, 700-GVM / WATTGIGA Series
6 years free: MegaMax Series
Free 7 years: ARX SERIES / WATTGIGAK Series / GigaMax Series / WATTERA Series
I received the AS on the website and sent the package.
I sent a simple message on the notepad as below in the delivery box.
- To -
Customer Support Center: Jalman Tech Co., Ltd., 26th floor, 26th floor, 126 Beolmal-ro (Obiz Tower), Dongan-gu, Anyang-si, Gyeonggi-do]
Phone number: 1588-3936
June 02th, 2021 Rosen Courier Prepaid Shipment
Confirmation of shipment on the website on June 03, 2021 (text message, no contact)
Delivery received on 06/04/2021 (CJ Korea Express)
------------------------------------------
1. Well-made Eco Max 500W
- Model name: ZM500-PE
- Serial number: 20859 204 11A 10944
- Reception details: Not turned on (Received AS on 09/09/2020 => Product returned that there was no problem)
2. Well-made Eco Max 600W
- Model name : ZM600-PE
- Serial number: 20860 19611A01326
- Reception details: Not on (not on the next morning after completion)
- From -
Name:
Phone:
Address:
You can check the details of the AS application on the website.
(Only those who pre-submitted online can check.)
The box and bubble wrap that I packed came back.
It's not urgent, so I took it and opened it after a week. It's working fine. I think the product has the same serial number, so I repaired it and sent it. We don't have a repair statement, so it's hard to know what kind of repair has been done. It's working fine for now. It is under storage after sufficient testing.
2019 well done EcoMax 500W boxed meal (previously used Power Rex Bakuna 500W product)
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