냉동실에 있던 음식물이 녹았어요. (LG냉장고 고장 AS)

냉동실에 있던 음식물이 녹았어요. (LG 냉장고 고장 AS)

 

갑자기 냉장고가 냉동/냉장 모두 안되는 겁니다. 전원선을 뺐다가 다시 꽂으니깐 냉장고가 정상적으로 잠시 동작했지만, / 하루 지나니깐 도로 안되네요. 됐다가 안됐다가 합니다. 냉동/냉장이 되는 걸 봐서는 컴프레서가 불량 난 것은 아니고 전자 제어 / 관리하는 회로 부분에서 고장 난 것으로 생각됩니다.

 

LG 공식 서비스센터에 접수해서 냉장고 출장 수리 서비스를 받았습니다. 생각보다 수리 비용은 많이 나오진 않았습니다. 기본 출장료 18,000원 / 공임 XX,XXX원 / PCB 기판 XX,XXX원 등으로 10만 원이 넘지 않게 수리를 받아볼 수 있었습니다. 같은 증상이래도 냉장고의 모델에 따라서 수리비용이 다를 수 있습니다. 고급형은 더 많이 들겠죠? 저는 저렴한 생활 냉장고를 사용하고 있습니다. 수리비가 많이 나오면 새로 구입하는 것도 방법이고요. 

 

기사님 오시기전에 냉장고를 비워뒀고 내부 청소도 해놨습니다. 냉동실 내부의 상태를 확인하기 위해서 분해해서 확인도 해봤습니다.

냉동실 분해해서 상태 확인 중

냉장고 안쪽에 서리가 맺혔나 확인 중

LG 홈페이지에 있던 자주 묻는 질문과 답변에는 기본적인 확인 사항에 대해서 안내를 해주네요.

 

 

 

LG 냉장고 출장 수리 받은 썰 (수리 과정)

 

https://m.blog.naver.com/dongtanpc/222540578552

냉장, 냉동 모두 안되는 LG 냉장고 수리받았습니다.

 

 

 

 

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We will need to use a little more to see if the symptoms will recur because the cause is unknown. The refrigerator suddenly stopped working, so all the food melted in the freezer. At first, the food in the refrigerator room was not cold at all, so I thought there was something wrong with the refrigerator. It's the weekend, so I couldn't even register for the service center, so I left it unattended for the weekend. When I came home, the smell of food started to smell, and when I opened the freezer, the frozen food (although there was still cold) became mushy.

 

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At this time, I took out all the food I had accumulated in the refrigerator, discarded it, and called the LG Service Center (phone number 1544-77777) next week to clean up the refrigerator with the intention of receiving business trip services. After throwing away all the food, I washed it with Pongpong when it was steamed on the pedestal and prepared to repair it in a clean condition.

 

 

 

 

Disassembling the freezer in the fridge.

 

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I have time until next week, so I looked it up on the Internet and found out that if sexual intercourse is stuck in the freezer, it doesn't cool down well, so I opened the freezer. I loosened one screw and opened it with a steel hera. As shown in the picture below, there was no sexual affection (ice) in the radiator or fan. I guess it was a different case. The pan in the freezer doesn't rotate. There is no sound of the refrigerator running (comp).

 

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The structure of the freezer.

 

Without any income, I just turned off the refrigerator for a few hours and connected it again... There's a sound of a compress turning and a fan in the freezer rotates. I think there was a mechanical problem. I think it was solved by pulling out the power line and restarting it.

 

 

The refrigerator is moving. (The fan turns around)

 

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We don't know the exact cause, so it may recur again. If you use it for another week or so, and if there is no problem, you continue to use it well, and if the same symptoms occur within a week to a month, do you now apply for AS? Or I'll have to buy a new one.

 

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The structure is fun when I open it. It's a product that adjusts the amount of wind in the refrigerator and freezer with a lever.

 

 

(Added the text on October 21, 2021)

 

After a day or two, the cold air disappears again. After the plug is re-installed, it operates normally, and after another day, it repeats no and no. The service center A/S has been registered, so I'll have to check with an expert and think about whether to repair it or buy a new one. Considering that the refrigeration and refrigeration are good, it is not a problem with the compressor, but I think there is a problem with the sensor that detects the temperature. Since I'm an outsider, I don't know much about this, so I'll have to check with an expert. (The refrigerator is empty.) Thanks to you, I have a space to fill things up :)

 

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(October 22, 2021 morning)

 

This morning, he came out of the LG Service Center for a business trip inspection. You checked the compressor and substrate (mainboard) behind the refrigerator. The refrigerator was diagnosed as having an abnormality in operation due to a problem with the substrate, and we decided to revisit next week with the substrate (main board) of the refrigerator.

 

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I also run a computer repair shop, but since the accessories that fit the product do not always have inventory, I understand that the service center also needs time to place orders and receive them at the central distribution center. The refrigerator is empty anyway, so it's not urgent right now, so I told you that you can come next week and replace it. If parts suitable for the refrigerator model are supplied, I hope the problem will be solved.

 

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=> It's hard to clean under the refrigerator, so there's a lot of dust in the house. It would be better to prepare a mop or wet tissue in advance. Remove the refrigerator from its original position and check the back of the refrigerator.

 

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(October 22, 2021 afternoon)

 

After visiting in the morning, I received a call (revisit reservation phone) to confirm when the main board of my refrigerator arrived at the Dongtan A/S Center around lunch. I think Korea's service is a good service that is nowhere else in the world. Of course, you may feel bad because your electronics are broken, but in which country do you think there is a country that can handle things so quickly? It's a pity that it's broken, but I'm personally satisfied that the old refrigerator can be repaired even though it's been nearly a decade since I bought it.

 

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Of course, it would be more satisfying if it was repaired at once, right? The next day and the next day, we need to use a little more to see if it will work normally, but I don't fix it on purpose (because I'm in a position to repair it). There may be mistakes (misdiagnosis) because people fix them, and the replaced substrates may have initial defects, so I think I'll check if they "operate normally for two to three days" and then fill in the food.

 

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Although the substrates used in each product are different and the symptoms described in the text are the same, the broken parts may be different, so it is difficult to tell you because talking about the cost of repairing the refrigerator can be misunderstood. For your information, the repair cost did not exceed 100,000 won. It's more reliable to calculate the repair cost by classifying it into 18,000 won for business trips + X won for technology + X won for parts. Card payment was possible with a portable + card terminal. (Including VAT)

 

 

The plastic in the upper left was torn off and the substrate inside was replaced.

 

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(Added October 23rd, 2021)

 

It's only been about a day, but it's working well.

 

I bought only a few frozen dumplings and put them in the freezer.

 

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The following is a frequently asked question manual, so I've been posting it.

 

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The manual of the LG Service Center is as follows.

 

[The temperature of LG refrigerator] No freezing or refrigerating.

 

Refrigerator/Freezer > Normal type.

 

Refrigeration/freezing > No both refrigeration and refrigeration.

 

2017.09.15

 

View. 4,522.

 

Do it like this.

 

When you open the door, doesn't the lamp in the refrigerator come in?

 

→ Please remove the power cord and plug it back in.

 

If the lamp doesn't come in, please plug other electrical appliances into the outlet to check if it works properly.

 

If other electrical products do not work properly, it needs to be inspected by an electric company due to an outlet problem.

 

However, if other electrical products work normally, please apply for a business trip service to check the refrigerator.

 

 

Wait! Find out more.

 

Some products do not have refrigerator lamps, so even if you open the door, the lamps may not come in.

 

Please check the product manual for the lamp application.

 

Is the refrigerator outside a place where the temperature changes a lot or a veranda?

 

The → refrigerator works best in places where the temperature is 5 to 43℃.

 

If the temperature where the refrigerator is installed is lower than 5°C or higher than 43°C, it may be difficult for the refrigerator to handle the temperature change.

 

In particular, when the temperature is too low in winter, the sensor in the refrigerator detects that the temperature is cold, slowing the circulation of cold air in the refrigerator room.

 

If you have installed a refrigerator outside, such as a veranda, please move it to an indoor room that is less affected by ambient temperature.

 

 

Did you just install the refrigerator?

 

→ It takes time to make cold air to get the right refrigeration temperature to store food.

 

Please add the following food after a certain period of time.

 

After 1 to 2 hours of plugging in the power supply, cold air begins to come out of the refrigerator.

 

After the first installation, the cold air feels weak, so please add the food after a certain period of time.

 

In summer, it may take two to three days to fill the refrigerator with cold air.

 

If it hasn't been solved, I recommend you to check it out through an accurate diagnosis by a professional engineer.